Terms & Conditions

Last Updated: July 11th, 2025

Welcome to Cleave CRM. These Terms and Conditions (“Terms”) govern your use of our website, products, services, and communication channels (including SMS, email, and client portals) provided by Cleave CRM, LLC (“we”, “our”, or “us”).

By accessing or using our website or services, you agree to be bound by these Terms. If you do not agree, please do not use our website or services.

Things You Agree to:

1. Use of Our Services

You agree to use our services only for lawful purposes and in accordance with these Terms. You may not use our website or services to:

- Violate any applicable law or regulation

- Infringe the rights of any third party

- Transmit any material that is unlawful, harmful, or objectionable

- Attempt to gain unauthorized access to our systems

2. Communication & SMS Consent

By providing your phone number, you consent to receive SMS/text messages from Cleave CRM related to appointments, updates, support and service-related notifications. Message and data rates may apply. You may opt out of SMS communications at any time by replying “STOP” to any message.

We do not sell or share your personal information with third parties for marketing purposes. For details, please review our Privacy Policy.

3. Intellectual Property

All content on this website, including logos, graphics, text, and software, is the property of Cleave CRM or its licensors and is protected under applicable copyright and trademark laws. You may not use or reproduce any content without our express written permission.

4. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the content, privacy practices, or accuracy of any third-party sites. Your use of those sites is at your own risk.

5. Limitation of Liability

Cleave CRM is not liable for any indirect, incidental, or consequential damages arising from your use of our website or services. All services are provided “as is” and without warranties of any kind, either express or implied.

6. Changes to These Terms

We reserve the right to modify these Terms at any time. Updates will be posted on this page with a revised effective date. Continued use of our services after changes are posted constitutes your acceptance of the new terms.

7. Contact Us

If you have any questions about these Terms and Conditions, you can contact us at:

Cleave CRM, LLC

[email protected]

https://www.cleavecrm.com

23 Institute Rd Suite #2, Worcester, MA 01609

If you wish to access, correct, update, or request deletion of your Personal Information, you can do so at any time by contacting the Privacy Officer at [email protected].